ANNISIMPSON
Customer Portal Subscription Management Overview
Red Hat, Red Hat Subscription Management
Summary: When Red Hat Subscription Management was in its early stages, we created a short video to explain its functionality. I created, recorded, and voiced this video using Audacity and VLC.
Description: Red Hat Subscription Management was not originally popular with users who relied on Red Hat Network for years before being forcibly migrated to RHSM. In addition to the forced migration, there was not and there was no plan to have total feature parity. Some of our work on the RHSM team was to drum up excitement for the new tool as a way to push back on the frustration of losing the old tool, particularly large accounts with tens of thousands of systems to manage at once.
Software Used
Cancel Your HughesNet Services
Troppus Software, Echostar Communications
Summary: While at Troppus, who was a subsidiary of Echostar Communications, we migrated information from their other subsidiaries including HughesNet so their content was available in our own app, Symbi.
Description: Satellite television and Internet are more complicated to cancel than cable television and Internet, in part because you have to box it up yourself and make sure it arrives to the destination. Otherwise, they charge you for the entire set. This article is part of the canceling of one's HughesNet Internet service. This article is an example of satellite companies making cancelation difficult. At the time this article was written, there was no way to cancel online. The second step was written by us in order to help the customer a little more than they previously had been.
Software Used
RPM-based Ansible Automation Platform
Red Hat, Ansible Automation Platform
Summary: Ansible Automation Platform 2.5 released September 30, 2024. It had its first rpatch - AAP 2.5.1 - a week later on October, 7, 2024. This chapter is about installing container-based versions of Ansible Automation Platform 2.5 to 2.5.x with or without Internet access.
Description: Ansible Automation Platform had its first after-release patch a week after the point version was released at the end of September. This required everyone to get together and write the content, put the content with Asciidoc markdown, and publish with a week's notice. There are several ways to update and use Ansible Automation Platform, and RPM-based is only one of the ways.
Software Used
Container-based Ansible Automation Platform
Red Hat, Ansible Automation Platform
Summary: Ansible Automation Platform 2.5 released September 30, 2024. It had its first rpatch - AAP 2.5.1 - a week later on October, 7, 2024. This chapter is about installing container-based versions of Ansible Automation Platform 2.5 to 2.5.x with or without Internet access.
Description: Ansible Automation Platform had its first after-release patch a week after the point version was released at the end of September. This required everyone to get together and write the content, put the content with Asciidoc markdown, and publish with a week's notice. There are several ways to update and use Ansible Automation Platform, and container-based is only one of the ways.
Software Used
Red Hat Subscription Management Migration FAQ
Red Hat, Red Hat Subscription Management
Summary: These are commonly asked questions about the migration from Red Hat Network to its replacement Red Hat Subscription Management, which includes questions about timeline, requirements, accessing errata, and what information users could still access on RHN prior to shutdown.
Description: Red Hat Network, which was officially shut down in 2018, simultaneously worked alongside its replacement Red Hat Subscription Management until almost all major accounts migrated over including the very large accounts with tens of thousands of systems impacted. This FAQ took the most frequent questions project management received via email from smaller users who found their contact directory, as well as individual accounts who had their own technical accounts manager. We also got some of these questions from UX/UI and customer service.
The migration happened in three distinct milestones:
- the web-based graphics user interface (GUI) was no longer accessible, but the command line interface (CLI) was
- the CLI interface was disabled, but the ability to continue to use API calls to Red Hat's servers continued to be supported
- the access to API calls was cut off
This is the basic FAQ explaining users what they need to do to retain and move their customer information to RHSM before RHN shuts down and when that timeline was expected to occur.
Software Used
Red Hat Cloud Access Guide
Red Hat, Cloud Access
Summary: Red Hat Cloud Access was a shared collaborative effort between cloud hosting services and using them to run Red Hat programs and services.
Description: Red Hat Cloud Access Reference Guide took all the instructions available at the time (with the partners currently collaborating) and explained how to set up the usage of their preferred choice of cloud service which they then used to install and run Red Hat service. My contributions were AWS, Microsoft Azure in which I worked with writers from the Microsoft team directly, and the beginning of Google's collaboration.
Software Used
Migrating to Red Hat Subscription Management
Red Hat
Summary: This is a basic guide to migrating to Red Hat Subscription Management (from Red Hat Network, the previous subscription management software) before we had a place in our backend to add Red Hat Subscription Management documentation. It was not typical to publish vital information this way, but we had no other choice. I was the one writer for this piece.
Description: Red Hat Network, which was officially shut down in 2018, simultaneously worked alongside its replacement Red Hat Subscription Management until almost all major accounts migrated over including the very large accounts with tens of thousands of systems impacted. This was an acknowledgement of the difficult thing we were asking them to do. The holdouts all had individual technical account managers who specifically worked with them individually to resolve any problems.
The migration happened in three distinct milestones:
- the web-based graphics user interface (GUI) was no longer accessible, but the command line interface (CLI) was
- the CLI interface was disabled, but the ability to continue to use API calls to Red Hat's servers continued to be supported
- the access to API calls was cut off
This is the basic guide explaining the details a user needed to know.
Virt-who Installation and Configuration Overview
Red Hat, Satellite
Summary: virt-who is a tool that was used in earlier versions of Red Hat Satellite and Red Hat Subscription Management to complete the setup and configuration process. This guide explains how to set up virt-who.
Description: virt-who creates a temporary authentication guest ID to users of Red Hat Satellite for the purpose of scanning for hypervisors, registering those hypervisors on Red Hat Satellite, and uploading the guest UUID list associated with said hypervisors. For users who do not have access to the official "company" account, virt-who was a necessary stop gap to allow users within an organization to complete those tasks.
Software Used
Rhetoric of Hostile Audiences
NC State University - Nexus 2016; Carolina Rhetoric Conference 2016
Summary: A presentation on the toxic rhetoric present in the gaming community.
Description:
Anita Sarkeesian’s Failed Rhetorical Approach: Gender Relations and the Gaming Community
North Carolina State University - English 516 - Rhetorical Criticism: Theory and Criticism
Summary: Choose a rhetorical artifact and analyze its response, why it's relevant.
Description: I analyzed Anita Sarkeesian, a feminist critic, analyzed gender relations in the gaming world through her video series "Tropes vs. Women in Video Games." She has received intense backlash for her efforts despite mainstream success. This paper looks at why the discrepancy exists.
How to reset your Slingbox to factory settings
Troppus Software, Echostar Communications
Summary: While at Troppus, who was a subsidiary of Echostar Communications, we migrated information from their other subsidiaries including Slingbox (not to be confused with Sling Media) so their content was available in our own app, Symbi.
Description: Slingboxes required an Internet connection to work at home so they could then broadcast content available with your television system at home. They connected at the back up through 720p. As a result of relying on connectivity to satellite-based services, there were a lot of things that could go wrong, and resetting the box was the easiest thing one could do. It would also erase any settings if settings got corrupted, you needed to update the settings and resetting would be faster, or if you were preparing to sell the device.
Software Used
Restore the Slingbox 500 to Factory Default Settings
Troppus Software, Echostar Communications
Summary: Echostar Communications, we migrated information from their other subsidiaries including Slingbox (not to be confused with Sling Media) so their content was available in our own app, Symbi. This was within the Symbi app and specifically for the Slingbox 500.
Description: Slingboxes required an Internet connection to work at home so they could then broadcast content available with your television system at home. They connected at the back up through 720p with the Slingbox 500, which was one of the newest models at the time it was written. As a result of relying on connectivity to satellite-based services, there were a lot of things that could go wrong, and resetting the box was the easiest thing one could do. It would also erase any settings if settings got corrupted, you needed to update the settings and resetting would be faster, or if you were preparing to sell the device.