Migrating to Red Hat Subscription Management

Red Hat

Summary: This is a basic guide to migrating to Red Hat Subscription Management (from Red Hat Network, the previous subscription management software) before we had a place in our backend to add Red Hat Subscription Management documentation. It was not typical to publish vital information this way, but we had no other choice. I was the one writer for this piece.

Description: Red Hat Network, which was officially shut down in 2018, simultaneously worked alongside its replacement Red Hat Subscription Management until almost all major accounts migrated over including the very large accounts with tens of thousands of systems impacted. This was an acknowledgement of the difficult thing we were asking them to do. The holdouts all had individual technical account managers who specifically worked with them individually to resolve any problems.

The migration happened in three distinct milestones:
- the web-based graphics user interface (GUI) was no longer accessible, but the command line interface (CLI) was
- the CLI interface was disabled, but the ability to continue to use API calls to Red Hat's servers continued to be supported
- the access to API calls was cut off

This is the basic guide explaining the details a user needed to know.